Write to Shade Tally
Corrections, questions about a source, or a seller telling us a figure has changed — here is how to reach the desk.
The quickest way to reach us is by email at [email protected]. We read every message, and corrections go to the front of the queue.
What to write to us about
Write to us when something on a page is wrong or out of date: a price that has moved, a strength a seller has changed, a regulation that has been updated, or a link that no longer goes where it should. Tell us the page and, if you can, the source that shows the change. We check it at the source before we change anything.
Sellers are welcome to send corrections to their own product facts. We will update a fact when we can read it on the seller's own page; we do not change rankings in exchange for anything.
What we cannot help with
We cannot answer questions about your own teeth. We are not dentists, and a message is not an examination. If you are unsure whether whitening suits you, ask a dentist; if a tooth hurts, is swollen, or has changed colour on its own, see one.
We also do not take quote requests or pass your details to practices or sellers. If you want a whitening quote, our guide to professional whitening costs lists the questions to ask a practice directly.
What happens to your email
We use your email only to reply to you. We do not add you to a list, and we do not share it. Our privacy page has the details.